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-   -   Can't print my collection (https://www.wings900.com/vb/wings900-com-sites-issues-help-section/86322-cant-print-my-collection.html)

Robin 08-07-2015 11:11 AM

Can't print my collection
 
I can't print my collection, I would like to though.

When I try to print it it says that the page can not be found on the server.

vs-Admin 08-07-2015 03:42 PM

Re: Can't print my collection
 
What browser are you using? It appears to work for me on FirFox.
-Philip

Robin 08-07-2015 03:45 PM

Re: Can't print my collection
 
Quote:

Originally Posted by vs-Admin (Post 703474)
What browser are you using? It appears to work for me on FirFox.
-Philip

Chrome, let me try something else

Robin 08-07-2015 04:03 PM

Re: Can't print my collection
 
Nope didn't work, tried in Firefox, and Internet explorer :(

I get this:

Quote:

Not Found

The requested URL /modeldatabase/mycollection/print/bbb94.pdf was not found on this server.

dutchcollectormodelman 08-08-2015 10:53 AM

Re: Can't print my collection
 
I have the same problem with google chrome...

vs-Admin 08-10-2015 11:13 AM

Re: Can't print my collection
 
Thank you for reporting this issue, I have let our tech team know and we will try to fix this as soon as possible :)

~ GP community support

vs-Admin 08-13-2015 02:29 PM

Re: Can't print my collection
 
Can you please test the issue and let us know if it is working for you.

Thank you :)

~ GP community support

Robin 08-13-2015 02:34 PM

Re: Can't print my collection
 
Quote:

Originally Posted by vs-Admin (Post 706761)
Can you please test the issue and let us know if it is working for you.

Thank you :)

~ GP community support

Still doesn't work....

Also, the charts on the "My Collection" page don't show my collection but someone else's

vs-Admin 08-18-2015 10:23 AM

Re: Can't print my collection
 
Could you please provide me with a screen shot of the issue.

Thank you so much :)

~ GP community support

Robin 08-18-2015 11:37 AM

Re: Can't print my collection
 
http://s16.postimg.org/de4sjwljp/screen.png

As you can see, the table on the right says I have 27 models

Silverbird 08-18-2015 12:44 PM

Re: Can't print my collection
 
I can confirm what Robin says, it's the same on my collection. The left side shows "make.me.laugh's Collection - Manufacturer Chart", but the right side shows the correct numbers of my own collection. So the problem seems to be just the chart on the left, all other parts seem to be correct.

vs-Admin 08-19-2015 11:16 AM

Re: Can't print my collection
 
Will have a look at this. Thanks for reporting it.
-Philip

dutchcollectormodelman 08-23-2015 08:49 AM

Re: Can't print my collection
 
Quote:

Originally Posted by vs-Admin (Post 706761)
Can you please test the issue and let us know if it is working for you.

Thank you :)

~ GP community support

Hello i have try to print it again but with out any result it's calls the same page with the Not Found ERROR messages. :( :( :(

Robin 08-24-2015 11:16 AM

Re: Can\'t print my collection
 
Any fix for those 2 issues already?

vs-Admin 08-24-2015 02:39 PM

Re: Can\'t print my collection
 
I bumped them again today for an update. But it doesn\'t look like there was a solution found.

Once we figure this out, we\'ll notify you.

Thank you for your patience.

Lee


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