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Old 09-09-2015, 11:21 AM   #16
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Re: Can't print my collection

I'm thinking nothing is being done to these problems....
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Old 09-14-2015, 08:34 AM   #17
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Re: Can't print my collection

I've bumped them once more. It looks like the database is still producing the same error even though a fix has been added.
Lee
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Old 09-26-2015, 01:39 PM   #18
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Re: Can't print my collection

Classic HTML print seems to work fine for me.

But, the PDF print fails similar to what others are seeing.

Thanks
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Old 09-29-2015, 09:56 AM   #19
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Re: Can't print my collection

if you can save it in HTML, would it be possible to convert it after it's been saved?

Lee
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Old 09-29-2015, 11:03 AM   #20
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Re: Can't print my collection

Quote:
Originally Posted by vs-Admin View Post
if you can save it in HTML, would it be possible to convert it after it's been saved?

Lee
Isn't the point for the system to make the PDF and do all the nice formatting for us? Why can't this be fixed?
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Old 09-30-2015, 10:23 AM   #21
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Re: Can't print my collection

It was largely broken when we came on board we are trying to fix it as best we can.

Kyle
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Old 10-10-2015, 10:21 PM   #22
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Re: Can't print my collection

These are the two screens which appear. The problem doesn't seem to be in production of the .PDF file. Perhaps the .PDF is not being moved into the directory needed for proper downloading. If you need technical help, I am happy to assist, I am a professional web developer. Thanks!
Attached Thumbnails
Can't print my collection-part1.png   Can't print my collection-part2.png  

Last edited by RogerMc; 10-10-2015 at 10:30 PM.
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Old 02-24-2016, 12:47 PM   #23
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Re: Can't print my collection

any progress here? Just checked and got the same error as RogerMC.
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Old 02-26-2016, 10:00 AM   #24
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Re: Can't print my collection

hey there,

according to our tech, he said that this is now fixed. Can you clear your browser cache and cookies?
Try it again?

Lee

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