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Old 02-16-2012, 09:20 AM   #1
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ACB and english...
Just annoyed.
Every time I order from ACB I put a not in the order. I can be simple thing like send all items when order is complete, remember the I order 2 of item x or send the models in stock right away...

But EVERY time they manage to mess it up. What do you do? Do you translate to german or do you give them a call on the phone?

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Old 02-16-2012, 09:25 AM   #2
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Re: ACB and english...
I order my models by mail. It is simplier and there are no difficulties of language, because i'm italian and i try to speak an italian-english with a german who tries to speak a german-english...and we have to understand each other!
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Old 02-16-2012, 10:03 AM   #3
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Re: ACB and english...
Seems they largely ignore the notes field in the order form. Maybe it doesn't get printed from their system?

Note however that it's their policy to ship individual items as they become available rather than stock and wait for all items in an order to become available. It's in their terms and conditions...

If you give them a phone call, they do help as much as they can, but will probably stick to their t&c.
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Old 02-16-2012, 01:16 PM   #4
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Re: ACB and english...
OK. I will. I have no other problems with them. but it is kind of annoying.

//Antesyd
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Old 02-16-2012, 01:24 PM   #5
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Re: ACB and english...
I speak Dutch. Dutch is almost like German.. I understand German-English very good
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