Hi guys,
Today I have received my first broken 1:200 B744 by JC purchased off ebay. The package was sent from the US to Australia via Priority Mail. According to the description, the item was insured.
Since I have never had any problem with this ebay seller in the past, I believed the damage was caused during transit.
Now, my question is how does this insurance by Priority Mail works? Does it covers any sort of damage/lost like broken antennas, gears or does it have to be fully destroyed or lost?
Of course, I could just send an email to the seller and ask for an exchange if the model was already broken before shipment, but due to the high postage rate to the US I decided to keep it and go for the insurance claim.
Thought I'll post this question out before contacting the seller. Any info or suggestion are appreciated and welcome!
Thanks in advance