06-18-2002, 10:33 AM
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#1 |
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Captain
Join Date: Jun 2000
Location: Melbourne, Australia
Posts: 389
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emailling herpa
Hi all,
has anyone had any trouble emailling herpa today? I tried to send an email to them but the email bounced back both times...
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More Ruskies...NOW 
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06-18-2002, 10:37 AM
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#2 |
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RJ First Officer
Join Date: Nov 2001
Location: In the land of Good looking men (narf)
Posts: 227
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Try FolzM@herpa.de or MaendleA@herpa.de
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sAuDi ArAbIaN aIrLiNeS *PrOuD To SeRvE YoU* |
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06-18-2002, 12:17 PM
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#3 |
Join Date: Jun 2000
Location: USA
Posts: 410
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Here you go: spectora@herpa.de
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Corbin Wings900 Team Member |
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06-18-2002, 04:27 PM
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#4 |
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RJ First Officer
Join Date: Dec 2001
Posts: 310
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I just want to warn you, they'll take a while replying back. I sent them a email concerning my damaged model and it took them 2, 3 weeks to reply back. I'm assuming they got bogged down with pointless inquiries and Herpa, having a modest and supportive Wings team, they'd answered them all or something.
Imagine getting emails like: "can you make a XYZ Airline B7#7?" "when are you guys coming out with Russian jets?" "are the GSE's going to be improved?" "when are you fixing the A319/320/321 mold?" "when are you introducing the A340-600 model?" "did you release a A380 model? Because I saw one." you get the point. And believe me, if you open your "business" email and get ****loads of inquiries like this, you'll get some serious psychological frustration, which btw can't be returned back towards the customers. I wonder if Herpa has a psychologist in their team. They could use one with everyone working for tedious, annoying collectors like us.  Cheers.
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~Steve |
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06-18-2002, 04:52 PM
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#5 |
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RJ Captain
Join Date: Feb 2002
Location: Fergus Falls, Minnesota
Age: 19
Posts: 591
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YES! I had trouble too! I'm going to try again today.
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Mark "Science, feedom, beauty, adventure - aviation offers it all." |
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06-18-2002, 09:09 PM
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#6 |
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Senior Captain
Join Date: May 2002
Location: Malvar, Philippines
Age: 19
Posts: 1,558
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I asked them a few questions and they didnt answer back yet and its been 4 days. last time I e-mailed them I got an answer the next day. Maybe they have a handful of collectors asking questions.
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Cartier Aquino_________ Cathay Pacific and OneWorld are the best! GERA means WAR - Gothic ERA. My two favourite words: REALITY CHECK 
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