The first ever 1:400 faulty model by Phoenix in my collection!!! :)

VR-365XD · 02-28-2010, 12:20 AM

After collecting so many 1:400s with Phoenix always been the top of the class in quality control. I was surprised to learn a rather not too small faulty on my Ph SQ A333 arrived today! The fault was not like the use of wrong colour paints or tail heavy etc, but an A330s nose gear been fitted back to front!!

Having to say that, does anyone have ever experience this or at least know how to cure it!! lol

Thanks,

Darkside · 02-28-2010, 04:42 PM

In this case, you can contact Phoenix, maybe they have some solutions for you.
this is the e-mail : info@phoenix-model.net

fanboy · 03-02-2010, 03:45 AM

or just pull it out and stick it back on again =/

sidath · 03-02-2010, 04:02 AM

Quote:

Originally Posted by fanboy

or just pull it out and stick it back on again =/

Yes but there might be an issue pulling the wheels out as Phoenix model wheels are firmly fixed to the model and pulling it out might cause some damage.

I think its best if phoenix be contacted or you can even contact your retailer to check if they could exchange your model for a new SQ A330.

fanboy · 03-02-2010, 04:08 AM

Quote:

Originally Posted by sidath

Yes but there might be an issue doing that as Phoenix model wheels are firmly fixed to the model and pulling it out might cause some damage.

I think its best if phoenix be contacted or you can even contact your retailer to check if they could exchange your model for a new SQ A330.

they should come right off fairly easy, but yes see if they can exchange it first i guess. nothing to lose.

VR-365XD · 03-02-2010, 07:42 AM

This model was purchased from Hong Kong and got brought to Australia by a friend of mine, contact the shop for an exchange may be an issue as it was the last one they got...lol However, I will contact Phoenix to see how it goes.

Thanks for the advises people!!

jetsforlife · 03-02-2010, 08:07 AM

Seems like mine wasn't the only one with the landing gear issue. I got this model a while back and the landing gear was awful. My first faulty model with Phoenix as well. Wonder if we had the same guy putting in our gear.

VR-365XD · 03-02-2010, 08:18 AM

really? I wonder too!!

sidath · 03-02-2010, 09:53 AM

lol...if that is the case, I wonder whether he knows anything about aircrafts and in particular it's models...

matt109 · 03-02-2010, 10:09 AM

Quote:

Originally Posted by sidath

Yes but there might be an issue pulling the wheels out as Phoenix model wheels are firmly fixed to the model and pulling it out might cause some damage.

I think its best if phoenix be contacted or you can even contact your retailer to check if they could exchange your model for a new SQ A330.

Might cause some damage? You mean will cause some damage! Try the retailer even if they many miles away.

Quote:

Originally Posted by fanboy

they should come right off fairly easy, but yes see if they can exchange it first i guess. nothing to lose.

Fairly easy? The last time I looked at my Phoenix - it was embedded in a layer of epoxy resin/super glue. The only way to remove it would be to snap it off totally! LOL
If you are sold a 'defective model' I'd just politely ask for a switch. If they are a good retailer, they are sure to say yes, no?

sidath · 03-02-2010, 12:44 PM

lol, yea it will cause damage...

owenma · 03-02-2010, 09:41 PM

Any body who want one more sq 330 ??

fanboy · 03-03-2010, 02:12 AM

Quote:

Originally Posted by matt109

Might cause some damage? You mean will cause some damage! Try the retailer even if they many miles away.

Fairly easy? The last time I looked at my Phoenix - it was embedded in a layer of epoxy resin/super glue. The only way to remove it would be to snap it off totally! LOL
If you are sold a 'defective model' I'd just politely ask for a switch. If they are a good retailer, they are sure to say yes, no?

Well, if you can ply it off(slowly) and not break it... then it's doable.
That's how I fixed the gears if there's flaw... remove the old layer of glue and glue it back on.
There's no perfect model. If you can fix it then go fix it... there could be some other problems with the replacement model, too. It's still better than the decals/prints are off or paint chip on the rim of the engine, etc. well... of cause... that's just me.

jonatan47 · 03-06-2010, 04:12 PM

can you post a picture so we can see it?

VR-365XD · 03-09-2010, 08:44 AM

Sure! This is my SQ A333 with funny nose gear!!

By the way, does anyone removed the Ph A330s gear before, I have emailed Phoenix about the matter, but they seems reluctant to fix my model (perhaps I lived too far from them LOL) But they did offer to send some replacement gears.

Now i just wonder, does the gear and the gear door are in one piece, like the DW gears? or are they separate?