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Wings900 announces all new help desk system! |
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Wednesday, 27 September 2006 |
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Wings900 is proud to announce an all new Help Desk ticket system! This new software replaces the old vbugs system that has been running for a few years. Here is a list of some of the new features:
- Automatic email updating whenever you help ticket is worked on
- Improved user interface
- Knowlegebase with helpful articles (currently empty, but we will fill the KB shortly)
- Self-guided troubleshooter - This too will grow and expand as we help users with common issues
Easy to remember! Either click the "Help" button on ANY Wings900 page, or go to http://www.wings900.com/help
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